Terms & Conditions

TERMS & CONDITIONS

SHIPPING: All orders ship via United States Postal Service from our shipping department located in Atlanta, Georgia. Please allow up to 5 Days* (excluding weekends and holidays) for your order to be verified and fulfilled. 

Typically, we get packages out within 2-3 days, but during busy times, such as launch days or days with product restocks, we need up to the given time above. Please allow 5-10 days for delivery after your order has been received by the USPS.  

Broken Window Theory, LLC. is not responsible for stolen, lost or damaged packages. Once your order has been picked up by the USPS and propagated into their system, we are no longer responsible for your shipment and any claims must be appropriately submitted to the USPS. The customer is responsible for shipping in the event the order is returned to us. By placing an order with Broken Window Theory, LLC. you are agreeing to these policies. *Applies only to items that are not back-ordered, which will be clearly noted on the product pages. If your order contains (1) item that is back-ordered, then the rest of the order will NOT ship until all items can be fulfilled.

RETURNS: Sorry, we do not accept returns, exchanges or refunds; unless in the rare event that we send the wrong size of a product or the wrong product entirely. In that case, please email us at bwt@bwtclothing.com

COPYRIGHT: All designs produced by Broken Window Theory, LLC. are © of Broken Window Theory, LLC. Nothing on this site should be used in a non-promotional manner without permission granted by us, directly, or via our IP office which can be contacted at bwt@bwtclothing.com